Solutions

Transformation programs built like enterprise portfolios

From connected plant operations to workforce platforms and commercial intelligence, Freddy delivers end-to-end programmes with measurable business outcomes and executive-ready governance.

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Industrial Digitalization

Connected Plant Operations

Unify ERP, weighbridge telemetry, and production controls into a single source of truth.

Program focus

Blueprint, integrate, and automate multi-site manufacturing to remove manual bottlenecks and give finance, operations, and compliance the same live data.

Services and accelerators

ERP + weighbridge process harmonisation
Middleware and API orchestration across legacy stacks
IoT, QA, and laboratory system integration
Operational analytics and command centre dashboards

Impact delivered

Real-time intake and logistics visibility across plantations, mills, and warehouses.
Automated reconciliation and traceability that stands up to regulatory scrutiny.
Standard operating playbooks that keep distributed sites aligned.

6 Plants absorbed into unified ERP stack

25% Shorter weighbridge queue times

40% Manual hand-offs eliminated

Workforce Platforms

Workforce Alignment Platforms

Modern HRIS, support, and compliance experiences for expanding field teams.

Program focus

Design and launch platforms that simplify hiring, attendance, payroll, and support so leaders can steer performance with live, trusted data.

Services and accelerators

HRIS product roadmap and sprint leadership
Helpdesk workflows with SLA governance
Employee lifecycle analytics and KPI reporting
Change management playbooks and enablement

Impact delivered

Integrated employee experience from onboarding through performance reviews.
Transparent SLA dashboards that surface risks before they impact operations.
Adoption programmes that engage stakeholders at every level.

1,200+ Employees covered by HRIS + helpdesk

30% Ticket resolution variance reduced

8 Departments reviewing weekly scorecards

Commercial & CRM Systems

Commercial Intelligence & Experience

Elevate customer journeys with integrated CRM, digital marketing, and analytics.

Program focus

Deploy data-driven growth engines that unify marketing, sales, and service touchpoints to convert insight into pipeline.

Services and accelerators

CRM architecture and automation campaigns
360° marketing analytics and reporting suites
Corporate website and self-service experience refreshes
Data governance and enablement for commercial leaders

Impact delivered

Channel attribution and revenue dashboards trusted by executives.
Faster lead response and qualification across sales teams.
Managed content and campaign operations that scale with growth.

2× Qualified leads year-over-year

40% Faster lead response time

3 Business units operating on unified CRM

Operating with you

Engagement models tailored to your transformation stage

Whether you need end-to-end leadership, a capability build, or a project health check, these models slot into existing governance and vendor landscapes.

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Program Leadership as a Service

End-to-end stewardship of transformation programs, from discovery and vendor orchestration to adoption and value tracking.

Executive-ready roadmap and business case
Integrated sprint, governance, and change rituals
Value realisation dashboard with leading and lagging indicators

Capability Build & Handover

Stand up digital capabilities rapidly, then transition to internal teams with playbooks and coaching.

Process, data, and technology blueprint
Operating model and RACI for cross-functional teams
Training catalogue and enablement plan

Transformation Health Check

Rapid assessment of in-flight programs with actionable recommendations to get delivery back on track.

Alignment and risk diagnostic
Prioritised intervention backlog
Executive readout with 90-day playbook

Ready to architect your next programme?

Freddy partners with transformation sponsors, COOs, and plant leaders to deliver outcomes that boards can measure. Let’s map your roadmap together.

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