Bekasi, Indonesia · Driving modernization across agribusiness, manufacturing, and multi-site operations.

Freddy Mazmur M. Kom

Project Manager – Digital Transformation & ERP

With 8+ years leading ERP, HRIS, and digital transformation programs, Freddy builds cross-functional alignment to modernize agribusiness and manufacturing ecosystems. He specializes in integrating weighbridge, HR, and compliance workflows that cut manual reconciliation by 40% and raise adoption across distributed operations.

8+ Years delivering digital programs
40% Manual reconciliation reduced
99% Platform uptime delivered
Portrait of Freddy Mazmur M. Kom
Solutions

Solutions at a glance

Enterprise-grade playbooks adaptable to agribusiness, industrial services, and diversified corporate groups.

Industrial Digitalization

Connected Plant Operations

Unify ERP, weighbridge telemetry, and production controls into a single source of truth.

  • ERP + weighbridge process harmonisation
  • Middleware and API orchestration across legacy stacks
  • IoT, QA, and laboratory system integration
View solution →
Workforce Platforms

Workforce Alignment Platforms

Modern HRIS, support, and compliance experiences for expanding field teams.

  • HRIS product roadmap and sprint leadership
  • Helpdesk workflows with SLA governance
  • Employee lifecycle analytics and KPI reporting
View solution →
Commercial & CRM Systems

Commercial Intelligence & Experience

Elevate customer journeys with integrated CRM, digital marketing, and analytics.

  • CRM architecture and automation campaigns
  • 360° marketing analytics and reporting suites
  • Corporate website and self-service experience refreshes
View solution →
Projects

Featured Initiatives

A fast tour of the modernization programs steering agribusiness, manufacturing, and enterprise delivery.

Middleware Integration for ERP & Weighbridge Systems
Jan 2025 – Present · PT Sahabat Agro Group

Middleware Integration for ERP & Weighbridge Systems

Automated weighbridge to ERP synchronization, ensuring real-time data flow and financial traceability across production sites.

  • Middleware
  • ERP Integration
  • Automation
E-Plantation Management System Development
Jun 2023 – Present · PT Sahabat Agro Group

E-Plantation Management System Development

Rolled out e-Plant Phase 5 to digitise agronomy, harvesting, and logistics for plantation units with live dashboards and mobile workflows.

  • AgriTech
  • Field Mobility
  • Data Visualisation
Helpdesk System Implementation
Oct 2023 – Present · PT Power Chemical Indonesia & PT Sahabat Agro Group

Helpdesk System Implementation

Introduced centralized helpdesk workflows to improve SLA tracking, transparency, and operational support coverage.

  • Helpdesk
  • Change Management
Pillars

Transformation Pillars

Each pillar combines process, technology, and change management to deliver measurable business outcomes.

Industrial Digitalization

Modernizing agribusiness and manufacturing plants with connected ERP, weighbridge, and automation stacks.

Middleware Integration for ERP & Weighbridge Systems

Middleware Integration for ERP & Weighbridge Systems

PT Sahabat Agro Group

  • Middleware
  • ERP Integration
  • Automation
Workforce Platforms

Designing HRIS, helpdesk, and compliance platforms that keep distributed teams aligned and accountable.

Helpdesk System Implementation

Helpdesk System Implementation

PT Power Chemical Indonesia & PT Sahabat Agro Group

  • Helpdesk
  • Change Management
Commercial & CRM Systems

Elevating customer and partner experiences with integrated CRM, analytics, and digital campaign execution.

CRM & Website Revamp

CRM & Website Revamp

PT Mandala Pratama Permai

  • CRM
  • Digital Marketing
Experience

Career Snapshot

Cross-functional leadership experience from field operations to executive steering committees.

Oct 2024 – Present · Sunter, Jakarta Utara, Indonesia

Project Manager – Digital Transformation & ERP — PT Sahabat Agro Group

Leads modernization portfolio for tapioca and palm oil subsidiaries, covering ERP, weighbridge, HRIS, and automation initiatives.

  • Rolled out ERP and digital intake workflows across 6 entities, reaching a 40% drop in manual reconciliation within 12 months.
  • Coordinated cross-functional squads (field ops, developers, vendors, finance) using Agile routines and structured change management.
  • Delivered HRIS, internal helpdesk, booking, and server monitoring solutions that standardized data capture across plantations and mills.
Mar 2023 – Dec 2024 · Karawang, Indonesia (Hybrid)

Manager of Operations — PT Power Chemical Indonesia

Directed hazardous and non-hazardous waste services, digitizing compliance and reporting while aligning nationwide operations.

  • Digitalized waste tracking for B3 and non-B3 services, streamlining regulatory reporting and client transparency.
  • Established monitoring systems that drove KPI accountability across operations, regulators, and enterprise clients.
  • Strengthened stakeholder engagement with regulators and industrial partners while scaling service delivery.
Sep 2020 – Feb 2023 · Cikampek, Indonesia

Marketing Project Manager — PT Mandala Pratama Permai

Managed CRM, corporate site, and digital campaign modernization for a diversified industrial and real estate group.

  • Implemented unified CRM across business units, consolidating customer data for industrial park, property, and logistics services.
  • Automated reporting workflows using analytics dashboards and data warehousing to improve marketing efficiency.
  • Led vendors and internal stakeholders from discovery through deployment to align digital investments with business goals.
Capabilities

Core Capabilities

Bringing together technology, operations, and people to deliver measurable impact.

  • Digital Transformation
  • ERP Implementation
  • Business Process Automation
  • Systems Integration
  • Project Management
  • Agile Delivery
  • Stakeholder Engagement
  • Data Analysis
  • API Development
  • AWS Cloud
  • Laravel
  • Node.js
  • PostgreSQL
  • MongoDB
Insights

Latest insights

Field-tested playbooks and frameworks for steering digital transformation.

Playbook · 7 min read

Architecting Middleware for Real-Time Plant Decisions

Lessons from synchronising weighbridge, ERP, and finance systems so production, QA, and finance act on the same data.

Read more →
Perspective · 5 min read

Designing a Workforce Platform People Actually Use

Change management rituals that lifted HRIS and helpdesk adoption across hybrid industrial teams.

Read more →
Case Study · 6 min read

Modern CRM as a Boardroom Instrument

How unified CRM and digital marketing doubled qualified leads for a diversified corporate group.

Read more →